Press Mentions
July 2022
May 2022
April 2022
November 2021
September 2021
August 2021
- Fed Experts Push for Purpose-Built Clouds, Vs. ‘Lift and Shift’ (MeriTalk)
- Centers of Excellence program looks to add smaller agencies to portfolio (Fedscoop)
- USDA's three year partnership with GSA CoE (FWC)
- GSA’s First Centers of Excellence Customer Touts $50M in Cost Avoidance (Nextgov)
- After three years, the Agriculture Department launched a cloud office, consolidated contact centers and stood up more than a hundred dashboards. (NextGov)
June 2021
- AI, cloud to bring about ‘next generation’ of GAO oversight (Federal News Network)
May 2021
March 2021
- Collaboration in Federal AI Enable Better Auditing, Climate Change Efforts (GovCIO)
- TTS Aims to Help Rebuild the Public’s Trust of Government (NextGov)
Feburary 2021
- VPNs pose challenges for agencies sustaining remote work (FedScoop)
- GSA Partner, USDA, Delivers Enhanced Contact Center Experience for Customers (USDA)
- Federal Data Service looks to borrow from success of agency dashboard projects (FedScoop)
- USDA Streamlines Contact Center Functions Under GSA CoE Program (ExecutiveGov)
January 2021
- A Presidential Transition Cheat Sheet for Federal IT (FedTech)
- Agencies Running the Spectrum on Cloud Implementation (MeriTalk)
- Agriculture CIO says TMF, centers of excellence sped up Farmers.gov upgrades by years (ExecutiveGov)
- HUD Continues Modernization Under GSA IT Centers of Excellence Program; Irving Dennis Quoted (ExecutiveGov)
- How IT modernization has helped HUD better manage its finances (Fedscoop)
December 2020
- Report: Pandemic Likely to Dominate Federal Contracting in Fiscal 2021 (GovExec)
- The Value of Ethics in AI, From Development To Implementation (Fedscoop)
- New Bill Enacted to Codify IT Modernization CoE Program (MeriTalk)
- New Law Enshrines Modernization Centers of Excellence Effort (FCW)
- IT Centers of Excellence Program is Signed Into Law (Fedscoop)
November 2020
- Emily Murphy, Administrator Of The GSA Shares Her Thoughts On AI (Forbes)
- IT bills to watch (FedScoop)
- Senate Passes Bill on AI-Driven IT Modernization (ExecutiveGov)
- HUD, Library of Congress Team With GSA to Modernize Contact Center Capabilities (MeriTalk)
- Library of Congress’ Copyright Office Taps Centers of Excellence to Improve Contact Centers (Nextgov)
- TTS announces additional call center efforts (FCW)
October 2020
- GSA TTS Inks CoE Deal With Copyright Office (Meritalk)
- GSA Launches 10th Center of Excellence with Library of Congress (Fedscoop)
- Leidos to Help Modernize HUD Contact Center Through GSA CoE Program (GovConWire)
- JAIC Achieves Milestones After a Year of CoE Partnership, Bob De Luca Quoted (ExecutiveGov)
- GSA, JAIC Claim Five Major AI Achievements in First Year’s Work (Meritalk)
- OPM Davelops Cloud Practice to Streamline Operations; Akanksha Sharma Quoted (ExecutiveGov)
- Portman applauds House approval of bill to update federal agencies’ use of technology (Ripone Advance)
- A bill that codifies the General Services Administration’s Centers of Excellence Program has passed the House (Federal News Network)
September 2020
- OPM built COVID dashboard on a shoestring (FCW)
- GSA adds machine learning support for agency regulatory reviews (fedscoop)
- GSA Awarded Multiyear Contract (FCW)
- GSA Awards Deloitte, Esper Contract to Advance AI Technology; Julie Dunne, Bob De Luca Quoted (ExecutiveGov)
- Congress needs to prioritize government digital service delivery (The Hill)
August 2020
- CISOs are streamlining agency technology adoption during the pandemic (Fedscoop)
- GSA’s Bob De Luca on Technology Transformation Service’s Automation, Identity Mgmt Efforts (ExecutiveGov)
- GSA improving how it applies Centers of Excellence to agency problems (Fedscoop)
- JAIC TE&A Chief Says GSA CoE Helping with Repeatable Testing Tech (MeriTalk)
- JAIC to Expand Ethics Team (FCW)
- Critical Update: GSA's Centers of Excellence Program Evolves (Nextgov)
- How The Federal Government’s AI Center Of Excellence Is Impacting Government-Wide Adoption Of AI (Forbes)
July 2020
- Senate Committee Approves IT Modernization CoE Bill (MeriTalk)
- Centers of Excellence Phase 2 Gives Hud a Digital Transformation Booster Shot (Federal News Network)
- Bipartisan Bill Introduced to Modernize Federal IT Adoption (MeriTalk)
- GSA’s Centers of Excellence Program Would be Codified in Senate Bill (Nextgov)
- Updates from the Technology Transformation Services (Government Matters)
June 2020
- Cheriyan to exit GSA (FWC)
- Booz Allen, Systems Engineering Solutions to Support HUD’s IT Modernization CoE Implementation Phase (GovConWire)
- HUD issues first awards for IT modernization Centers of Excellence (Fedscoop)
- HUD enters phase 2 of the Centers of Excellence IT modernization program (Federal News Network)
- Two signs that IT modernization initiatives are making headway (Federal News Network)
- GSA, HUD Award Cloud and Customer Experience CoE Contracts (MeriTalk)
- HUD and GSA make cloud and CX awards (FCW)
- Who Should Lead AI Development: Data Scientists or Domain Experts? (Nextgov)
- HUD Officially Moves to Next Phase of Centers of Excellence Program (Nextgov)
- GSA steps from automation to AI (GCN)
- Automation is advancing in federal acquisition (FCW)
May 2020
- GSA, JAIC Award Booz Allen Hamilton $800M AI Task Order (MeriTalk)
- Booz Allen Hamilton wins massive Pentagon artificial intelligence contract (DefenseNow)
- TTS’s demand has grown ‘significantly’ during the pandemic, Anil Cheriyan says (Fedscoop)
- DOD lands major contract for war-fighting AI (Defense Systems)
- Booz Allen wins $800M AI defense contract (Virginia Business)
- Improving the Federal Acquisition Process Through Modern Techniques (MeriTalk)
- Booz Allen-Hamilton Secures Pentagon Artificial Intelligence Contract (Gigabit)
- Pentagon’s AI Center Awards $800M Contract Through GSA Center of Excellence Program (Nextgov)
- GSA Team Teaches Agencies How to Deploy Human-Centered Design (FedTech)
- CIO Confidential: Federal IT in the COVID Crisis – GSA TTS Edition (MeriTalk)
- Listen: GSA Centers of Excellence AI Leaders Omid Ghaffari-Tabrizi, Krista Kinnard (GovernmentCIO)
- GSA Develops ‘Secret Shopper’ Framework for Evaluating Agencies’ Customer Service Performance (ExecutiveGov)
- Technology Modernization Fund Provides Agencies with Cash to Improve IT (FedTech)
- GSA Suggests Using ‘Secret Shoppers’ to Evaluate Call Centers (Nextgov)
- FDA’s Office of Information Management and Technology will partner with GSA CoE (Federal News Network)
- FDA Joins GSA’s Modernization Program (FederalTimes)
- GSA Centers of Excellence Partners with FDA Office of Information Management & Technology (FCW)
- GSA Announces FDA as New Partner Under IT Modernization CoE Initiative; Anil Cheriyan Quoted (GovConWire)
- Centers of Excellence Team With Another Health Agency Amid Pandemic. (Nextgov)
- FDA becomes ninth Centers of Excellence partner, hot on the heels of NIH (Fedscoop)
- GSA, FDA Partner on Modernization CoE (MeriTalk)
- NIH lab mines GSA's cloud, analytics know-how (GNC)
- GSA, NIH Partner in CoE Initiative to Modernize NICHD (MeriTalk)
- NIH Institute Latest to Join GSA’s Centers of Excellence Initiative (Fedscoop)
- GSA to Partner with NIH in Centers of Excellence Initiative (Nextgov)
April 2020
- Customer Experience-Based Buying Guide Issued (FEDWeek)
- CoE Leaders Remind Feds to Consider AI’s Workforce Impact (Meritalk)
March 2020
- The Pentagon’s AI Shop Takes A Venture Capital Approach to Funding Tech (Defense One)
- GSA Administrator Emily Murphy Selected to 2020 Wash100 for Transforming Federal Marketplace, Modernizing Government Service Leadership (ExecutiveBiz)
- COVID-19 Forces a New Approach to Public Health Communications (NextGov)
- Joint Artificial Intelligence Center Partners with GSA to Use Data, Propel AI Adoption (WashingtonExec )
- 2020 Service to the Citizen™ Award Winners (Service to the Citizen)
- GSA Centers of Excellence, JAIC Leverage Data to Accelerate DoD AI Adoption; Lt. Gen. Jack Shanahan, Anil Cheriyan, Bob De Luca Quoted (Executive Gov)
- How GSA’s Innovation Initiative is Helping the Defense Department (Federal Times)
- The Pentagon’s AI Shop Takes A Venture Capital Approach to Funding Tech (Defense One)
- GSA, JAIC CoE Notch Early Successes in Data Management, AI Adoption (MeriTalk)
- GAO calls on GSA’s Centers of Excellence to help build Innovation Lab (Fedscoop)
- Government watchdog's emerging tech lab teams with Centers of Excellence program at GSA (Federal Computer Week)
- Early Successes, Partnerships With GSA AI Center of Excellence Lead (GovernmentCIO)
February 2020
- GSA Centers of Excellence Program Speeds Up the IT Modernization Process (Fed Tech Magazine)
- Cheriyan: More Centers of Excellence coming (Federal Computer Week)
- GSA, DOL Partner in Centers of Excellence Initiative (Federal News Network)
- GSA, Labor Department Launch AI CoE Project (MeriTalk)
- Reps. Khanna, Meadows Introduce Bill to Codify GSA CoE (MeriTalk)
- New Bipartisan Bill Would Codify GSA’s Centers of Excellence Program (NextGov)
- JAIC and GSA Reaching out on ‘Discovery Sprint’ (MeriTalk)
- GSA Centers of Excellence to Support Development, Rollout of the JCF (AI In Defense)
January 2020
- Developing HUD's OCDO (Federal News Network)
- GSA Explored Emerging Technologies and Acquisition Innovation in 2019 (GovernmentCIO)
December 2019
- The Five Leaders of the 21st Century IDEA (Fedscoop)
- Centers of Excellence Program Is Looking for an AI Specialist (Fedscoop)
- TTS Seeks ID Management Partner (FCW)
- GSA’s Cheriyan: IT Modernization “Not Just About Tech” (MeriTalk)
- How the Pentagon’s AI team can benefit civilian agencies (Federal Times)
- How the Pentagon’s AI team can benefit civilian agencies (C4ISRNET)
- JAIC, GSA Collaboration Driving AI Solutions Into Acquisition Processes (GovernmentCIO)
November 2019
- Innovation Starts With Accepting Failure, Fed Leaders Say (MeriTalk)
- Paving the Way for Government to Improve the Digital Customer Experience (Federal Times)
- GSA’s Centers of Excellence, OPM Issue RFIs on Retirement Benefit App Modernization Projects (ExecutiveGov)
- Quick Hits: OPM Is Tapping Its Partnership With the General Services Administration's Centers of Excellence Program to Modernize Two Legacy Applications (FCW)
- 2 key OPM retirement apps will get the Centers of Excellence treatment (Federal News Network)
- Centers of Excellence Program Issues Two New RFIs for OPM Modernization (Fedscoop)
- GSA Issued Two Requests for Information Under Its Centers of Excellence Initiative (Federal News Network)
- Data Center Optimization Standouts Share the Details on How They Did It (FedTech Insider)
- How GSA Helps Feds Modernize Technology (FedTech Insider)
October 2019
- USDA Is Ready to Enter the Next Stage of Its Contact Center Modernization Effort (Federal News Network)
- Rising Star: Omid Ghaffari-Tabrizi (FCW)
- USDA Will Consolidate Contact Points for Farmers (Federal Times)
- Poor IT Security Led to Breaches at Consumer Safety Agency, IG Says (Fedscoop)
September 2019
- GSA Offers More Details on Artificial Intelligence Center of Excellence (Nextgov)
- Secretary Sonny Perdue Shares What the Centers of Excellence Have Brought to USDA (Fedscoop)
- GSA Centers of Excellence Initiative Adding an AI Focus (Federal Times)
- The CoE at HUD Are Entering Phase II. Here’s What the Contracts Look Like So Far (Fedscoop)
- GSA Picks Joint AI Center as Fifth Centers of Excellence Partner Agency (ExecutiveGov)
- GSA, DOD Partner on AI Center of Excellence Capabilities (GCN)
- GSA, DOD Turn to Each Other for Help to Improve AI Capabilities (Federal News Network)
- Pentagon Teams With GSA on AI Center of Excellence (Defense Systems)
- A New Sprint Wants to Accelerate AI Solutions (Federal Times)
- HUD Begins IT Modernization CoE Phase 2 Through Three RFQs (GovConWire)
- Release of 3 RFQs Ushers HUD Into Phase 2 of IT Modernization Initiative (Federal News Network)
- The Centers of Excellence Initiative’s Next Marks: CPSC and JAIC? (Fedscoop)
- USDA Improving Data Analytics Through Dashboards (Fedscoop)
- GSA’s Centers of Excellence Will Soon Depart ‘Lighthouse’ Agency USDA (Fedscoop)
- GSA’s TTS Is Being Restructured Into Two ‘Pillars’ of Effort (Fedscoop)
- GSA to Launch AI Community of Practice & Center of Excellence (Govloop)
August 2019
- Congratulations to the 2019 Rising Stars (FCW)
- GSA Centers of Excellence Cyber Official Urges Greater Adoption of Bug Bounties (Federal News Network)
- GSA Cyber Expert Offers Tips on Cloud Security (NextGov)
- GSA Reflects on Years of Lessons Learned for Cloud Security (Meritalk)
- For HUD’s CFO, IT Modernization Is All About the Data (Federal News Network)
July 2019
- USDA Launches Tool to Match Farmers to the Loans They Need (Nextgov)
- GSA's Centers of Excellence Provide A Valuable Model of Collaboration (Fedtech Magazine)
- GSA seeks industry proposals to begin OPM IT modernization (Federal News Network)
- OPM, GSA’s Centers of Excellence Seek Comments on Mainframe Hardware Upgrade Plan (GovconWire)
- OPM's Centers of Excellence Team Looks to Replace Mainframe Hardware for Critical Services (Fedscoop)
- GSA's Centers of Excellence Wants Industry Feedback on Pending OPM Effort (NextGov)
June 2019
- GSA's Centers of Excellence Spur Procurement Innovation (GovernmentCIO)
- What's Next for Federal Customer Experience (NextGov)
- An Insider’s View of Digital Transformation (Bloomberg Government)
- Government needs to get serious about IT modernization (FCW)
- HUD CFO Lays out Financial Transformation Plan & Centers of Excellence Efforts (Government Matters TV)
- Centers of Excellence program is looking for an AI specialist (Fedscoop)
- TSS's Cheriyan Says the ‘Time Is Right’ to Modernize Federal IT (Fedscoop)
- Best Bosses in Fed IT (Fedscoop)
- June 5 Newswcast (Federal News Network)
- GSA Splits $100m Blanket Purchase Agreement Among 22 Contractors (Washington Business Journal)
- GSA Picks 22 Firms for Governmentwide ‘Centers of Excellence’ Discovery BPA (GOVCONWIRE)
- GSA Announces New On-Call Vendors for Centers of Excellence (Fedscoop)
- GSA Names Companies Under BPA for Centers of Excellence (Fedscoop)
May 2019
- Inside USDA's Farmer-First Approach to Digital Transformation (Nextgov)
- GSA Aims to Complete USDA CoE Effort Next Year (MeriTalk)
- OPM Eyes Industry Partner for IT Modernization Program (ExecutiveBiz)
- GSA Announces HUD RFIs, OPM Centers of Excellence (GovernmentCIO)
- Hackathon Participants Use Agriculture Data to Create Real-World Solutions (NextGov)
- HUD Issues RFIs for Centers of Excellence Phase II Work (Government Matters)
- HUD Sets Focus Areas for Centers of Excellence (MeriTalk)
- HUD Is Hunting for Vendors for the Next Phase of the Centers of Excellence (NextGov)
- GSA Wants to Help the Government Talk Tech (Federal Times)
- OPM Joins GSA’s Centers of Excellence Initiative to Modernize IT Systems, Advance Merger (Federal News Network)
- GSA Selects OPM as Third Centers of Excellence Agency (FedTech)
- OPM Brings in Centers of Excellence to ‘Stabilize’ IT (FedScoop)
- HUD Wants Some Help in Creating Its Office of the Chief Data Officer (FedScoop)
- Centers of Excellence Arrives at the Federal Personnel Office (Federal Times)
- OPM, GSA Team up for Center of Excellence (Meritalk)
- GSA Selects OPM for Third Centers of Excellence (NextGov)
- Customer Experience Is a Whole-Of-Agency Endeavor, Leaders Say (FedScoop)
April 2019
- Suzette Kent Talks IT Modernization (FedScoop)
- Margaret Weichert on Government’s Modernization Progress (FedScoop)
- Anil Cheriyan on Bipartisan Modernization Success and More (FedScoop)
- USDA Launches New Features on Farmers.gov (NextGov)
- GSA Modernization Plays and the CIO/CFO Collaboration at the Root of Their Success (GovLoop)
March 2019
- GSA's Centers of Excellence Will See Expansion This Year (VAMBOA)
- GSA Eyes Expansion of Centers of Excellence Program (ExecutiveGov)
- What’s Next for the IT-heavy President’s Management Agenda? (FedScoop)
- Next Step for PMA: Scale Successes Across Government (Meritalk)
- Three New Agencies to Join Centers of Excellence Initiative by End of Year (Meritalk)
- GSA to Expand Centers of Excellence to 3 New Agencies This Year (FedScoop)
- GSA to Expand Centers of Excellence (FCW)
- FCW Insider: March 13 (FCW)
- https://blog.executivebiz.com/2019/03/gsa-issues-rfq-for-centers-of-excellence-programs-discovery-assessment-bpa/ (ExecutiveBiz)
- More Agencies, New Focus Areas Coming to GSA’s Centers of Excellence This Year (NextGov)
- GSA’s Centers of Excellence Refresh Signals the Next Evolution for Modernization (Washington Business Journal)
- GSA Issues RFQ for New Centers of Excellence Acquisition Model (FedScoop)
- GSA Looks to Drive Modernization Both Inside and Outside Agency (MeriTalk)
- FCW Insider: March 4 (FCW)
February 2019
- National Park Service Lost Millions During Partial Government Shutdown (ExecutiveGov)
- GSA Seeking Input on Proposed IT Services BPA for Centers of Excellence (ExecutiveGov)
- New Acquisition Strategy for Centers of Excellence (Meritalk)
- GSA Looking to Switch up IT Centers of Excellence Acquisition Strategy (FedScoop)
- GSA Wants On-Call Vendors for the Centers of Excellence (Nextgov)
December 2018
- 2018 in Review: The year of the Centers of Excellence (FedScoop)
- Why Culture is Just as Important as Tech in Digital Transformation (FedTech)
October 2018
- Role of Data in USDA’s Centers of Excellence Initiative (Government Matters)
- Top Modernization, Customer & Management Priorities at the General Services Administration (Government Matters)
- GSA Administrator Murphy Eyeing Billions More in Federal Savings (Meritalk)
- USDA Saved Millions So Far Due to Centers of Excellence (Nextgov)
- David Chow: Housing and Urban Development Dept Eyes Financial Transformation via COE, Tech Modernization Fund (ExecutiveGov)
- GSA TTS Director Olson Outlines COE Expansion (MeriTalk)
- Excellence Begins at Home, TTS Chief Says (FCW)
- USDA Saved Millions so Far Due to Centers of Excellence (Nextgov)
- GSA’s Tech Teams Increasingly Important to Administration’s Tech Priorities (Nextgov)
- USDA Pushing Ahead with CoE Phase II, TMF (Meritalk)
- Gary Washington: USDA to Implement Modern Platforms in Next 12 Months Under COE Program (ExecutiveGov)
- Matt Lira Says the Centers of Excellence is 'Crushing It' (FedScoop)
- GSA Unveils 12 Awardees for USDA’s Centers of Excellence Phase II; Emily Murphy Quoted (GovCon Wire)
- New GSA Contract Will Offer Automation Services for Contact Centers (FedScoop)
- GSA Issues Second Phase Awards for Centers of Excellence (Federal Times)
- GSA Announces Phase II Contract Winners for USDA’s Centers of Excellence (FedScoop)
- GSA Makes Phase II Awards on 'Centers of Excellence' IT Modernization Effort (Washington Technology)
September 2018
- GSA Names HUD as Second Centers of Excellence Agency (FedTech)
- Here's What the HUD CIO Expects From the Centers of Excellence (Nextgov)
- HUD Next in Line for Centers of Excellence Support (FCW)
- GSA Picks Second Agency to Get Centers of Excellence Support (Nextgov)
- GSA Announces Second Agency to Start Centers of Excellence Program (Federal Times)
- Report: GSA to Name Second Host Agency for IT Modernization COEs Soon (ExecutiveGov)
- GSA Will Announce 2nd Centers of Excellence Agency within ‘Next Two Weeks’ (Federal News Radio)
- Kelly Olson: GSA Plans to Offer IT Modernization Updates at USDA Under COE Program (ExecutiveGov)
- Kelly Olson Lays Out Her Priorities as New Leader of GSA’s TTS (FedScoop)
August 2018
- Collaborating for Better Design, Technology, and User Experience (DigitalGov)
- White House Gears Up for Next Phase of IT Modernization (FedTech)
- Next Agency to Host GSA Centers of Excellence Will Be Announced by October, Departing TTS Director Says (Nextgov)
- GSA Issues Short Turnaround for Centers of Excellence Phase 2 (Federal Times)
- Phase II Centers of Excellence Solicitations are Out (FCW)
- USDA, GSA Accelerating Centers of Excellence Efforts by Releasing 6 RFQs (Federal News Radio)
June 2018
- Centers of Excellence Look to Industry for Phase 2 Structure (Federal Times)
- GSA, USDA Conduct Industry Day for CoE Program’s Phase II; Gary Washington Comments (ExecutiveBiz)
- USDA reports Success with Centers of Excellence Program (FCW)
- An Exclusive Look Inside the USDA IT Modernization Centers of Excellence (FedScoop)
- GSA: Phase II Centers of Excellence Bids will Begin in July (NextGov)
May 2018
- Agency EIS Transition Teams Should Tap into Federal IT Modernization Ecosystem (MeriTalk)
- GSA, USDA Make Progress on IT Modernization via Centers of Excellence (FedTech Magazine)
- How New Centers of Excellence Are Driving IT Modernization (Govloop)
April 2018
- A View Inside USDA’s Tech Modernization (Federal News Network)
- USDA Kicks off IT Modernization via Centers of Excellence (FedTech)
- Work Kicks off at USDA IT Modernization Centers of Excellence (FedScoop)
- USDA Kicks off IT Modernization via Centers of Excellence (FedTech)
- A View Inside USDA’s Tech Modernization (Federal News Network)
March 2018
- GSA Begins Work on IT Modernization Centers of Excellence (MeriTalk)
- GSA Awards Contracts for IT 'Centers of Excellence' (FedTech)
- GSA Picks 4 Vendors to Test Centers of Excellence IT Modernization Initiative (Federal News Radio)
- GSA Issues Initial Awards for IT Modernization Centers of Excellence (GSA)
- White House-backed IT Modernization Push Makes First Contract Awards (FCW)
- GSA Awards 5 Contracts for USDA’s Modernization Centers of Excellence (FedScoop)
- GSA Awards First Wave of Contracts in White House’s IT Overhaul (NextGov)
- GSA Awards First Centers of Excellence Contracts (FedTimes)
- 4 Firms Tapped by GSA to Launch Modernization Centers of Excellence (Washington Technology)
- GSA, USDA Moving Ahead With Centers of Excellence Despite Budget Uncertainty (Federal News Network)
February 2018
- White House Maps out Vision for IT Modernization Centers of Excellence (Fed Tech Magazine)
December 2017
- GSA Seeks Bids for IT Modernization Centers of Excellence (Washington Technology)
- White House Leans on Private Sector for Modernization. (FCW)
- The First Center of Excellence Will Be a Partnership Between the Agriculture Department, White House, General Services Administration and Industry. (NextGov)
- USDA First up in White House, GSA Tech Acquisition Pilot. (Federal Times)
- White House Sending Teams of Experts to Modernize Agency IT Systems (Federal News Radio)
October 2017
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